Global Strategy Analyst - Customer Success (Remote Friendly)
DocplannerJob Description
📋 Description Design and scale global Customer Success function Lead data analytics and modelling for retention/growth Define AI-first CS use cases and rollout Manage cross-market projects with local teams Scale experiments from one market to global programs TPM coordinating stakeholders, timelines and risks 🎯 Requirements 3-5 years in strategy, operations, analytics or PM Quantitative background (data science, statistics, math, finance) SQL and DBT; experience with databases and BI tools Superset/Tableau dashboards; data visualization Python modelling and basic ML knowledge (optional) Strong cross-cultural collaboration and stakeholder management 🎁 Benefits Global healthcare and wellbeing support Generous time off and work-life balance Local perks: meal vouchers and transport allowances Career growth and cross-functional projects Remote-first with hubs in multiple cities Diverse, inclusive global team