Renewals Advisor

📋 Description Engage with customers to align goals with solutions and grow lifetime value Drive adoption and onboarding to maximize license utilization and retention Expand accounts by identifying needs and selling additional products Monitor product experiences and provide recommendations to improve success 🎯 Requirements 2-4 years in a customer-facing role Bachelor's degree or equivalent experience Sales, account management or customer success in software a plus Strong customer focus and service orientation Excellent interpersonal skills and ability to build relationships at all levels Ability to consult with customers remotely or onsite when needed 🎁 Benefits Career growth at every level We invest in your success and collaborative spaces Birthday leave and celebrations People and Culture focus; holistic team approach We celebrate diverse experiences and viewpoints