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Job Description
📋 Description Provide onsite installation, qualification, upgrades, repairs Perform preventative maintenance on next-gen sequencers Troubleshoot instrument issues involving software, hardware, chemistry Repair and service instruments in the field Report to Senior Manager, Field Service Engineering Document work in CRM software in a timely manner 🎯 Requirements Associate or Bachelor Degree with 3+ years in engineering, physics, biology or chemistry NGS sequencing instrument experience; sequencing run setup preferred Experience servicing optics, fluid handling and thermal systems Proficient in MATLAB, Python, C++, or Java Strong problem solving, time management and communication skills Experience with service CRM software to log work Domestic travel up to 80% Flexible for non-regular business hours 🎁 Benefits Stock options Discretionary annual bonus No-cost health insurance plans 401(k) with company match Flexible paid time off
