ServiceNow Technical Consultant- Telecom/ServiceNow

📋 Description Interface with users and stakeholders to gather requirements for ServiceNow TSOM/CSM/TI/FSM/OSS/BSS. Customize ServiceNow apps and support rollout of new features, including UI, workflows, and business logic. Configure integrations between ServiceNow and other apps via REST/SOAP. Lead, coach and mentor a team delivering professional services on large projects. Provide guidance to meet customer goals with innovative solutions. Maintain operational docs and SOPs to reduce risk and inefficiency. 🎯 Requirements 4+ years' ServiceNow experience across 2+ capabilities (TSOM/CSM/TI/FSM/OSS/BSS) Experience integrating ServiceNow with other systems using mid servers and cloud-to-cloud Experience with SOAP/REST integrations and bi-directional data flows Data extraction via JDBC/ODBC or ETL integrations Proven Service Catalog and Workflows implementation experience Scripting: Business Rules, Client Scripts, UI Builder, Scripted REST APIs, Script Includes Ability to create technical design documents and user documentation 🎁 Benefits Official ServiceNow training and certification opportunities Support for ongoing education and competency certifications Inclusive, diverse workplace; equal opportunity employer Global project exposure and career growth