Care Coordinator

📋 Description You support back pain patients via phone, email or chat. Provide technical app support and guide using the digital therapy. Document patient data accurately and share insights with the team. Explain next steps of treatment and address concerns. Coordinate with doctors and health insurers on admin topics. Maintain professionalism in stressful situations. 🎯 Requirements Apprenticeship or healthcare degree. At least 2 years in customer service. Full-time availability. Excellent German (C2) and strong English (B2/C1). Experience with Zammad or HubSpot. Experience with Jira, Confluence, Slack and Google Workspace. 🎁 Benefits Health, dental and vision insurance Meal allowance Equity shares Remote work allowance Flexible working hours No relocation assistance; EU visa required.