ServiceNow Senior Technical Consultant - AI
Thinkahead Consultant Psychologist Pty Ltd140000 - 170000
Job Description
📋 Description Translate business outcomes into AI solutions that are secure and governed. Identify AI use cases with clients; assess data readiness and risk. Lead demos of Now Assist, AI Agents, and AI Control Tower. Participate in Agile ceremonies; flag data quality and licensing risks. Build Now Assist skills, AI agents, and orchestration logic. Extend the platform with AI governance, guardrails, and outputs. 🎯 Requirements 6+ years in the ServiceNow domain with AI-enabled solutions. Deep ServiceNow AI depth: Now Assist, AI Agents, AI Search, NLU. Lead AI enablement across ITSM/ITOM/ITAM or SecOps product suites. Mentor consultants and junior developers; guide agile delivery. Hands-on JavaScript, Glide APIs, REST; data pipelines. Explain AI concepts to non-technical stakeholders; manage expectations. 🎁 Benefits Medical, Dental, and Vision Insurance. 401(k) plan with company match. Paid holidays and paid time off. Paid parental and caregiver leave.