ServiceNow Principal Technical Consultant - AI
Thinkahead Consultant Psychologist Pty Ltd160000 - 190000
Job Description
📋 Description Lead teams deploying AI on ServiceNow (Now Assist, AI Agents, Orchestration) Lead AI-enabled programs across ITSM, ITOM, CMDB/CSDM, HRSD, CSM, SecOps, ITAM Architect AI solutions: prompts, skill config, and workflow orchestration on ServiceNow AI Create AI governance deliverables: AI adoption roadmaps, use-case business cases Lead client demos/workshops showcasing GenAI and agentic capabilities Lead integration design linking ServiceNow AI with third-party LLMs and data sources 🎯 Requirements Subject matter expert on ServiceNow with AI and agentic capabilities (Now Assist, AI Agents, Predictive Intelligence) Expert in at least two ServiceNow processes with AI/automation in at least one Expert-level ServiceNow development: scripting for AI Agent config, skill building, and workflow orchestration Recognized expertise in AI/agentic solution design within the organization Strong communication and presentation skills for executive audiences 🎁 Benefits Medical, dental, and vision insurance 401(k) plan Paid holidays and paid time off Paid parental and caregiver leave Benefits portal access for details Diversity and inclusive culture