Job Description
📋 Description Develop and execute customer engagement programs including nurture and advocacy. Collaborate with Web Developers on platform tech needs and CRM integrations. Build relationships with stakeholders; align with Brand and Demand teams. Drive engagement across channels (email, in-app, social) with evidence-based programs. Foster active community participation; govern tone and engagement rules. Grow online communities; curate content and editorial calendars with SMEs. 🎯 Requirements 6+ years B2B SaaS/Healthcare marketing with online community admin/moderator experience. Strong strategic problem solver with cross-functional guidance. Prioritize with urgency while tracking KPIs for customers and business. Strategic thinking, relationship-building, flexibility, and strong communication. Hybrid work ability from Toronto or Salt Lake City. Leadership and coaching to guide teams and evolve programs to measurable results. 🎁 Benefits Benefits starting from Day 1 Retirement Plan Matching Flexible Paid Time Off Wellness Support Programs and Resources Parental & Caregiver Leaves Fertility & Adoption Support
