CX Specialist, Strategic Accounts

📋 Description Manage and grow strategic accounts, expansion and retention Build relationships with business and technical stakeholders Identify expansion opportunities across UCaaS, CCaaS, AI, CX Develop and execute strategic account plans aligning goals with Nextiva platform Partner with Solutions Consulting, Customer Success, XDRs for growth Navigate complex sales cycles with accurate forecasts 🎯 Requirements 5+ years in strategic account management or enterprise SaaS 3+ years selling CCaaS/UCaaS/CX/AI solutions Proven revenue ownership and quota achievement Experience with large enterprise customers and long cycles Strong consultative selling and discovery skills Salesforce or CRM experience; cross-functional partner 🎁 Benefits Health, dental, vision, and telemedicine Life, disability, and indemnity plans 401(k) with company match and HSA Flexible time off and holidays Employee Assistance Program and wellness Growth opportunities and ongoing learning