Job Description
📋 Description Lead complex hardware installation, troubleshooting, and repair in data centers. Escalation point for hardware failures requiring advanced troubleshooting. Design and update raised floor plans and cabinet layouts. Manage remote data center operations via customer portals. Mentor associate hardware technicians on installation techniques. Perform root-cause analysis and implement preventative measures. 🎯 Requirements 5+ years data center hardware experience with leadership. Advanced knowledge of cable installation and structured cabling. Hands-on with servers, network gear, and mainframe components. Proficiency with AS/400 and S/390 terminology. Strong root-cause analysis and advanced troubleshooting skills. Experience coordinating remote data centers and distributed teams. 🎁 Benefits Unlimited Paid Days Off Three health plan options 401k with company match Dental, vision, disability, life and AD&D coverage Fertility coverage and adoption/surrogacy reimbursement Paid childbearing and parental leave
