Customer Care and Payment Support Advocate

📋 Description Provide support via phone, Zalo, email, and web forms. Engage in calls to understand issues and guide customers. Communicate with empathy, professionalism, and positivity. Contribute feedback to improve the customer experience. 🎯 Requirements Passion for customer service and helping others. Strong communication, negotiation, and problem solving. At least 1 year in customer service, consulting, call centers, or collections. Associate’s Degree or higher (Bachelor's preferred).