Job Description
📋 Description Deploy onsite for multi-week engagements to install BRINC drones and LiveOps software. Support live operations: prep tests, contingencies, and debriefs with customers. Triage and debug issues across software, firmware, hardware, networking, and RF. Implement and validate on-site fixes; write, test, deploy code and configs, then upstream. Act as liaison between customer and HQ engineering; translate observations into bugs. Return to Seattle HQ to work with engineers and validate features. 🎯 Requirements 4+ years in software/field/systems engineering or technical support of complex hardware systems. Troubleshoot complex hardware, firmware, and software. FAA Part 107 license and currency. Strong written and verbal communication. Willingness for rotating after-hours on-call. Proficiency in Python and ability to read/modify C/C++. 🎁 Benefits Comprehensive medical, dental and vision plans for employees and their families. 401K plan. Maternity and paternity leave. Flexible Time Off / Paid time off. Flexible work environment. Orca pass (Puget Sound).
