IT Support Specialist, Part-Time (Hybrid)

📋 Description Lead onboarding and offboarding for new hires, ensuring secure asset recovery. Manage AV and conference room tech across the Toronto office. Monitor tickets and provide Tier 1–2 support across macOS, Windows, and SaaS. Support IT system audits, asset inventory, and access reviews. Experiment with automation and AI tools to speed IT support. Serve as on-site IT support during high-stakes meetings. 🎯 Requirements 0-2 years of IT support or helpdesk experience, ideally in a hybrid or in-office environment. Knowledge of macOS, Windows, and SaaS ecosystems (Google Workspace, Slack, Zoom, etc.). Hands-on experience with MDM tools (Kandji, Intune), hardware setup, and asset tracking systems. Exceptional organizational skills and service orientation. Demonstrated curiosity around emerging tech and AI-driven support tooling. Ability to collaborate in the Toronto office weekly on Tuesdays and Wednesdays. 🎁 Benefits Hybrid work arrangement in Toronto.