Sr. Technical Writer
Coupa SoftwareJob Description
📋 Description Own the content for math-heavy domains using advanced DITA. Navigate ambiguity; interview engineers, read code, close content gaps. Lead regional release sign-off for India hours across global releases. Pioneer AI-driven content workflows with strict verification. Partner with Eng and PM to prioritize and reduce tickets. Elevate information architecture; mentor writers and review content. 🎯 Requirements 7+ years of enterprise SaaS tech writing in Agile environments; ERP exposure. Excellent English, grammar, and localization-friendly docs. Ability to read designs, inspect code, and translate logic to user docs. Mastery of DITA and CCMS; XML/DITA schemas and metadata taxonomies. AI/LLM prompting to accelerate content with quality checks. Autonomous release ownership; evaluate readiness and sign-off across time zones. 🎁 Benefits Pioneering technology at Coupa. Collaborative culture with transparency and teamwork. Global impact on clients and the business.