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Job Description
📋 Description Own customer outcomes and value throughout lifecycle Articulate ROI to key executives and stakeholders Manage the customer journey, including services engagements Align Cyara tech to customer pain points and goals Build adoption/value plans for long-term success Identify opportunities for improvement and expansion (cross-sell/upsell) 🎯 Requirements 5+ years in a Customer Success role Strategic mindset managing multinational accounts Present to senior customer executives Coordinate across Sales, Product, Support, and Professional Services Independent operator as sole CSM in a region Strong program management and analytical skills 🎁 Benefits Global team with opportunities to impact your work Competitive pay and comprehensive benefits Flexible work options DEIB culture and learning opportunities
