Senior Manager – Latent Last Mile

📋 Description Define and execute strategy to scale Latent Last Mile nationwide. Design/refine partner onboarding to grow the delivery network. Own service quality and cost metrics; drive improvements. Build and lead cluster managers and team leads; set vision. Identify operational gaps; drive data-led process improvements. Partner with cross-functional teams to optimize cost and service. 🎯 Requirements Graduate or postgraduate degree in any discipline. 5–7 years in e-commerce logistics or hyperlocal delivery. Proven experience in process design and operations implementation in logistics. People leadership experience, managing frontline/blue-collar workers. Structured problem-solving with a customer-first mindset. Entrepreneurial, go-getter attitude; comfortable building processes in ambiguity. 🎁 Benefits MeeCare wellness program with medical insurance. Leave policies, parental support, retirement benefits, and L&D. Salary advance, relocation, and flexible benefit plans. Inclusive, accessible workplace with disability accommodations. Growth opportunities in a people-centric culture.