Manager, Post-Sales Solution Architecture

📋 Description Lead a post-sales SA team for enterprise customers Own complex accounts and ensure successful implementations Drive renewals and expansion through value-based engagements Coach SAs on listening, risk surfacing, and path to success Hire, develop, retain a skilled SA team Collaborate with Sales, Product, and R&D to shape roadmap 🎯 Requirements 5+ years in solution architecture or technical customer-facing roles; 2+ years leading teams Experience leading technical ICs in high-growth environments with developer-facing or platform products Strong technical foundation APIs, data models, front-end frameworks, and integrations Proactive about risks and opportunities across the customer portfolio Clear, inclusive communicator with internal and customer stakeholders Ability to manage ambiguity and competing priorities while delivering customer value Familiarity with AI technologies and tooling to accelerate outcomes 🎁 Benefits A highly-skilled, inspiring, and supportive team Positive, flexible, and trust-based work environment for growth Global, multi-cultural group of colleagues and customers Comprehensive health plans and perks Healthy work-life balance Competitive stock options program and location-based salary