Job Description
📋 Description Primary point of contact for a large customer portfolio; own end-to-end experience. Provide high-touch support; perform independent analysis and triage before escalation. Develop and own repeatable workflows to scale self-service entry. Collaborate with Product and Sales to align strategy; advocate for automation. Translate pentesting findings into actionable guidance for security/engineering. Build customer-facing docs, runbooks, and enablement materials. 🎯 Requirements Experience in a technical customer-facing role Familiarity with application security or developer tools Working knowledge of application security fundamentals Exposure to security tools ecosystem: scanners, DAST/SAST platforms, vulnerability management systems Background in technical program management, technical account management or scaled customer success Fluent in Korean, advanced in English 🎁 Benefits Equity package included Remote work with flexible location Career growth in a high-volume CS environment Mission-driven team shaping the future of security Impact: help hundreds of customers succeed with AI-driven security
