Job Description
📋 Description Serve as primary contact for a growing customer portfolio Own end-to-end customer experience across hundreds of accounts Deliver high-touch support with targeted triage before escalation Develop repeatable workflows to scale self-service with product-led expansion Collaborate with Product and Sales to align on strategy Translate pentesting findings into actionable guidance for stakeholders 🎯 Requirements Experience in a technical customer-facing role Familiarity with application security or developer tools Working knowledge of application security fundamentals Exposure to security tools: scanners, DAST/SAST platforms Background in technical program management or scaled customer success Fluent in Korean, advanced in English 🎁 Benefits Compensation & Equity: USD 130,000 base + equity Customer Impact: Help hundreds of customers succeed with AI-driven security at scale Career Growth: Shape CS in a high-volume, high-leverage environment Mission-Driven Team: Join a company shaping the future of security
