Starlink Customer Success Manager (Land Mobile)

📋 Description

• Own assigned Land Mobile accounts from contract signature through onboarding, activation
• Hit and exceed revenue targets on time by tracking readiness, shipments, activations
• Keep internal systems current so account status, risk, and opportunity are visible in one place
• Monitor account health—including contract compliance, KPI performance, invoicing, logistics
• Set clear expectations with customers, resellers, and internal partners on what SpaceX can and
• Build account plans that define current state, a healthy account, and the next dollar of revenue

🎯 Requirements

• Bachelor’s degree in engineering, business, or a related field, OR high school diploma /
• 5+ years owning a defined book of business with accountability for customer health and revenue
• 5+ years supporting customers on a technical product or service