Seasonal Sales/Telesales Associate - Remote (US only)

📋 Description

• Deliver professional and courteous service via phone, email, or web inquiries
• Resolve client requests and maintain strong relationships that support retention
• Identify opportunities for upselling and cross-selling
• Collaborate with team members and leadership to support customers throughout the full policy cycle
• Troubleshoot escalated service, billing, and claims issues
• Document interactions and maintain accurate records in internal systems

🎯 Requirements

• 2+ years of customer service experience preferred (call center experience a plus)
• Strong communication and problem-solving skills
• Typing speed of 30+ WPM
• High school diploma or GED required
• Proficient PC and multitasking skills
• Action-oriented and comfortable handling objections

🎁 Benefits

• Up to $20/hour pay
• Monthly incentives and recognition programs
• Career growth: 80% of our frontline leaders are promoted from within
• Work-from-home flexibility
• Company-provided equipment