Payments Risk Analyst II

📋 Description

• Own end-to-end investigation of escalated payments fraud across channels.
• Analyze fraud trends and improve detection logic to reduce loss.
• Handle premium and high-complexity cases (CB1, HNWI, exec escalations).
• Collaborate with Product, Data Science, Risk ML, and Engineering.
• Identify workflow inefficiencies and scale risk operations.

🎯 Requirements

• 3+ years in payments risk, fraud analysis, or risk ops.
• Experience investigating chargebacks, ACH fraud, or unauthorized activity.
• Multi-channel fraud investigations (phone, chat, email).
• Knowledge of payments systems and risk disciplines (MAR/ATO).
• SQL or similar querying tools for data-driven risk decisions.
• Full-time in-office presence in Hyderabad, India, with shifts.

🎁 Benefits

• In-office role based in Hyderabad, India.
• Pay transparency notice included in the posting.
• Equal Opportunity Employer statements and compliance notices.
• Accommodations and privacy/arbitration information available.