Enterprise Customer Success Manager

📋 Description

• Lead the US partnerships as an Enterprise Customer Success Manager.
• Manage a portfolio of key account partners, building relationships with senior stakeholders.
• Drive retention and expansion through a proactive, data-driven approach.
• Collaborate with Sales, Store Operations, and Marketing to ensure strong partner coverage and
• Oversee onboarding through ongoing optimization and quarterly reviews.

🎯 Requirements

• Experience in sales, customer success, business development, or account management (VP+ selling
• Strong accountability and ability to meet KPIs.
• Excellent communication and stakeholder engagement skills.
• Commercial acumen with persuasive negotiation and deal progression.
• Solution-focused mindset with growth and curiosity; collaborative attitude.
• Data analysis skills to create performance reports and identify trends.

🎁 Benefits

• Hybrid working from offices and home with flexible arrangements.
• Additional parental leave, paid time off, and health coverage options.
• Culture of inclusion and strong values-driven team environment.
• Regular social events and opportunities for personal and professional development.