Customer Service Representative - Annuities

📋 Description

• Handle high-volume inbound calls in a contact center
• Assist with insurance product inquiries and policy activity
• Document interactions in internal systems for records
• Provide clear, professional explanations to customers
• Support agents and distribution partners across regions
• Work toward first-contact resolution when possible

🎯 Requirements

• High school diploma or GED
• 1+ year of customer service experience
• Strong computer skills; able to navigate multiple systems
• Clear, professional communication
• Insurance or financial services experience is a plus
• Detail-oriented with compliance mindset

🎁 Benefits

• Hybrid work schedule (after training)
• Full IT equipment provided
• Health coverage (employee + children)
• 401(k) with company match and equity opportunities
• Annual bonus eligibility
• Paid time off, sick time, and holidays