EMEA Core CSM

📋 Description

• Support post-sales activities to maximize Sugar investment.
• Manage renewals and upsell opportunities for a global book of business.
• Collaborate with customer success to drive product/user expansion.
• Engage with customers to ensure value realization and renewals.
• Develop skills in a learning-oriented organization.
• Work in a demanding, exciting environment with growth potential.

🎯 Requirements

• 2 years of prior CSM, BDR, or sales experience.
• Strong presentation and written/verbal communication.
• Fluent English; team-oriented and growth-minded.
• Experience with CRM systems and SaaS renewal processes is a plus.
• Proven ability to manage a defined plan with quarterly objectives.

🎁 Benefits

• UK Pension Scheme
• Private medical and dental insurance
• Health & Wellness Reimbursement
• Unpaid sabbatical leave
• Career development resources
• Discount programs; merit-based growth