Technical Merchant Banking Support Associate

📋 Description

• Provide exceptional customer service for inquiries about technical issues and banking products.
• Deliver technical support for merchant banking systems, gateways, and POS devices.
• Process financial transactions and ensure compliance with banking regulations.
• Educate clients on services and how to use banking platforms and tools.
• Collaborate with IT, Compliance, and Sales to resolve issues and improve service.
• Stay updated on new banking technologies and industry regulations.

🎯 Requirements

• 18 years or older
• HS diploma or equivalent
• Strong technical/troubleshooting skills
• Excellent verbal and written communication
• Able to pass criminal background check and drug test
• Able to train and work onsite

🎁 Benefits

• Paid Training
• Excellent Health and Life Insurance Plan
• Paid vacation and sick leave annually
• Transportation/Shuttle Services
• On-site medical suite with nurse and doctor
• Career development & growth opportunities