Department Manager 30hr - Erina Fair
H&M GroupRemotely
leadershipcustomer experienceretail managementstore operationsplanninganalysis
Job Description
📋 Description
- Lead your team to deliver an outstanding customer experience with excellent operational and visual
- Promote and sell our products while maintaining brand standards.
- Analyze sales performance, identify commercial opportunities, set goals, and plan to optimize
- Manage team planning, scheduling, and seamless opening/closing routines.
- Recruit, onboard and develop your team while fostering an inclusive culture that grows together.
- Stay updated on fashion trends and competitors to maintain a competitive edge.
🎯 Requirements
- Experience in retail management and operations.
- Strong leadership, coaching, and people development skills aligned with company values.
- Expertise in sales planning, analysis, and follow-up using customer-centric tools.
- Strong, confident leaders who inspire and develop their teams; collaborative and solution-focused.
- Motivated to create great customer experiences and promote products.
- Interest in fashion trends, commerciality, and competitor insights to drive sales.
🎁 Benefits
- 25% discount across H&M Group brands globally.
- Internal progression opportunities within a global business.
- Up to 26 weeks of company-paid parental leave for eligible team members.
- Access to online learning platform and wellbeing support via EAP.
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