Sales Advisor - 20 hours with key responsibility
H&M GroupRemotely
customer serviceretailstore operationsdeliverybrand ambassadoropening procedures
Job Description
📋 Description
- Deliver excellent customer experience with styling advice and product knowledge
- Open/close procedures and support management for operations
- Interpret sales data with leadership to boost store performance
- Lead and inspire a team to uphold exceptional service
- Oversee delivery, replenishment, and floor coverage for efficiency
- Act as a brand ambassador ensuring memorable customer interactions
🎯 Requirements
- Retail/hospitality experience with store operations knowledge
- Customer-focused and service-oriented
- Genuine product interest and enthusiasm for customers
- Adaptable to changing priorities and requests
- Proactive, initiative driven and action-oriented
- Strong communication and active listening skills
🎁 Benefits
- Global benefits with staff discount on all brands
- HIP incentive program and additional country-specific perks
- Inclusion & diversity emphasis in recruitment
- Brand Weekday with multiple fashion brands and experiences
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