Santa BarbaraFull TimeSales
Remotely
team leadershipcustomer experiencevisual merchandisingbudgetinginstore care appclick & collectsmart storehello member
Job Description
📋 Description
- Oversee total omni customer experience in store; ensure visual and commercial standards
- Lead full store team to excel; promote inclusive, collaborative culture
- Analyze sales and follow up on budgets; create plans to optimize results
- Ensure customer interactions reflect the H&M brand; drive product storytelling
- Promote Loyalty App (Hello Member) and in-store sustainability initiatives
- Manage store routines, stock, and administrative operations
🎯 Requirements
- Strong leadership with responsibility for others; coaching and development
- Analytical, numbers-driven with experience in leadership
- Retail management and operations experience; team collaboration
- Knowledge of fashion trends, product knowledge, local market insight
- Excellent communication and professional behavior
- Experience recruiting, onboarding, and developing teams
🎁 Benefits
- Staff Discount for H&M Group brands
- Medical, vision, dental coverage; wellness programs
- 401K and retirement support; commuter benefits
- Paid leave and vacation; parental leave
- Incentive program access; inclusion & diversity initiatives
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