In Store Commercial Manager, Kings Road
H&M GroupRemotely
customer servicecommunicationteam leadershipretail operationsvisual merchandisingfashionkpisanalytical thinking
Job Description
📋 Description
- Deliver a high level of customer service through expert styling advice, strong product knowledge
- Analyse sales data and collaborate with the Store Manager to maximise department performance.
- Lead and motivate a team of Sales Advisors to consistently achieve service and presentation
- Lead and manage store merchandising, sales initiatives, campaign execution, and stock level
- Support recruitment efforts and ensure effective onboarding and training for new team members.
- Identify and nurture future talent, contributing to development plans that support team progression.
🎯 Requirements
- Customer-Focused: You genuinely enjoy engaging with customers and lead by example in prioritizing
- Visual Merchandising: Experience managing store VM activations including window and mannequin
- Product Passion: You have a genuine interest in the products we offer and love sharing that
- English language skills: Proficient in English for customer interactions and team communication.
- Team Leadership: Proven ability to organise and motivate teams in fast-paced environments to
- Analytical Thinking: Understanding of key retail KPIs and how to use them to drive performance.
🎁 Benefits
- 25% staff discount across all H&M Group brands—available in-store and online.
- Participation in the H&M Incentive Program (HIP) with growth opportunities.
- Inclusion & Diversity initiatives to foster an equitable workplace.
- Online assessment as part of leadership recruitment process. See Privacy Notice for details.
- Support with development opportunities and benefits as part of employment.
Back to all jobs