Supervisor
H&M GroupNew YorkFull TimeSales
Remotely
communicationleadershipretailcustomer experiencestore operations
Job Description
📋 Description
- Lead by example to deliver exceptional customer experiences and drive sales.
- Support management in providing outstanding service and operational excellence.
- Energise and drive the team to create an authentic, personalized shopping journey.
🎯 Requirements
- Retail/hospitality experience with store operations knowledge (open/close, stock delivery).
- Customer-focused with strong communication and interpersonal skills.
- Product passion and ability to engage customers with enthusiasm.
- Adaptable, proactive, and able to handle varied hours including evenings/weekends/holidays.
- Strong teamwork, leadership, and willingness to learn.
🎁 Benefits
- 25% staff discount across H&M Group brands.
- H&M Incentive Program (HIP) and additional employee benefits.
- Commuter benefits, vacation/wellness, and pet insurance (where applicable).
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