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retail operationsvisual merchandisinginstore care appclick & collecthello member
Job Description
📋 Description
- Lead and develop store team to deliver exceptional omni-channel customer experiences.
- Analyze sales and budgets, create plans to optimize results and profits.
- Ensure visual and commercial presentation aligns with global guidelines.
- Oversee store operations, including fitting room and checkout routines.
- Promote customer loyalty programs and in-store sustainability initiatives.
- Coordinate with Visual Merchandiser team and ensure timely communication with colleagues.
🎯 Requirements
- Strong leadership, communication, and analytical skills.
- Ambitious, customer-centric, and able to manage performance and numbers.
- Experience recruiting, onboarding, and developing in-store teams.
- Knowledge of fashion trends, brands, and competitive landscape.
- Ability to balance operations with commercial goals and cost control.
- Committed to inclusion, diversity, and company values.
🎁 Benefits
- Staff discount across H&M Group brands.
- Comprehensive health, wellness, and retirement benefits depending on market.
- Incentive programs and opportunities for career growth.
- Inclusive, value-driven work environment with employee resource groups.
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