Strategic Account Manager - Broadband Territory Sales

Are you a strategic sales professional who thrives on growing existing customer relationships while uncovering new opportunities? Do you enjoy developing long-term account strategies, leveraging CRM tools to drive pipeline growth, and helping customers solve complex infrastructure challenges? We are seeking a regional Strategic Account Manager to support and expand key broadband, utility, and telecommunications accounts throughout Texas, Louisiana, and New Mexico. As a Strategic Account Manager, you will maintain client relationships with key target accounts that have a strategic impact on the long-term success of the organization. You will identify cross/up and repeat sales opportunities and will work to resolve any issues or concerns to ensure customer satisfaction.

Remote | Texas, Louisiana, or New Mexico Preferred

Responsibilities:

• Works with the Sales team to create and support the execution of the strategic account plans at key, named accounts.

• Drives new business development by researching, qualifying, contacting, presenting, and closing new clients based on an assigned territory or market segment.

• Continuously develops relationships with priority customer stakeholders, understands their key business issues, and recommends ways to deliver value.

• Liaison between the field and Global Accounts teams as it relates to pursuing new agreements, Value-Add/Total Cost of Ownership (TCO) commitments and increasing customer wallet-share.

• Maintains and manages a pipeline of opportunities at named accounts, including renewals, projects, and share improvement opportunities.

• Communicates customer activity, opportunity status, renewal status, and strategic plan progress to management.

• Participates in solution development efforts that best address customer needs.

• Engages supplier sales resources to enlist their support and create solutions.

Qualifications:

• High School Degree or Equivalent required; Bachelor’s Degree preferred

• 5+ years proven sales experience in outside sales or 3+ years strategic account and/or sales management

• History of success maintaining and developing key relationships

• Knowledge of business and management principles involved in strategic planning, resource allocation, leadership techniques, production methods and coordination of people and resources

• Ability to understand where potential exists in assigned accounts and can recognize and create opportunities

• Excellent communication and interpersonal skills with an aptitude for building strong client relationships

• Strong negotiation and problem-solving skills

• Proficiency with CRM software and Microsoft Office

• Self-starter and able to work efficiently under pressure

• Experience in executing in a matrix organization managing multiple stakeholders and projects

• Ability to travel 25-50%

Originally posted on Himalayas