Santa BarbaraFull TimeSales
Remotely
leadershipcustomer experienceretail managementvisual merchandisingteam development
Job Description
📋 Description
- Oversee total omni customer experience in-store, aligning visuals and commercial standards to store
- Lead and develop the full store team, promoting collaboration and entrepreneurial spirit
- Analyze sales and set plans to optimize results and profits
- Ensure personal customer service across the store and actively sell products
- Promote the Customer Loyalty App and sustainability initiatives in-store
- Schedule to budgeted hours and manage store routines (fitting room, checkout, returns, exchanges)
🎯 Requirements
- Strong leadership with responsibility for others; coaching and development focus
- Ambitious, with analytic skills and ability to work with numbers and statistics
- Retail management and operations experience
- Experience collaborating with a team and managing store performance
- Excellent communication, professionalism, and ability to motivate others
🎁 Benefits
- Competitive compensation with base salary range noted by location
- Employee discount across H&M Group brands
- Healthcare, retirement, and wellness programs
- Inclusion, diversity, and career development opportunities
- Global benefits plus location-specific perks vary by market
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