Field Services Vendor Manager

Position: Field Services Vendor Manager

Department: Technical Services

Location: Remote

Reporting To: Field Services Team Lead
Subordinates: None
Suitable For 3-5 years of industry experience

Job Functions

Field Services Vendor Management's role is to source, assess, on-board new service
partners and off-board uncooperative service partners for TRT.
It is the responsibility of FS-VM to recruit quality service partners and develop strategic
relationships with them to align with TRT’s strategies and objectives.

Workflow:

• Proactive sourcing & onboarding of service partners on the assigned region making

sure that they are within the market value.

• Offboarding of inactive service partners
• Annual renewal of service partner contracts
• Handle the SeP sourcing task for within the ASSC process for transition of new

customers.
o On board at least 3 service partners (SePs) per customer location within 1
hour radius within the span of the 30-days transition period.

• Arrange block of hours purchase for the trusted SePs with spare parts.

Deliverables Required:

• Maintain a minimum of 3 active service partners per customer location
• Onboarding of 5 Service Partners per week with complete contract and within the

market value.

• All answers from service partners related to onboarding, contracts and offboarding

are answered the same day.

• Able to elaborate to service partner the potential scope of work and SLA

expectations.

• Negotiate with new service partners for the rates to be below the market value
• Close the ASSC tasks within 21 days.
• No inactive service partners are in SPDB (Service Partner Databa

Requirements:

• Excellent negotiation skills
• Excellent in MS Excel, and Outlook
• Prior experience in business development, sales, partnerships, community

management, and other relevant roles

• Strong written and verbal communication skills, ability to communicate with

individuals from a variety of countries and locations.

• Must have 1 year of experience handling IT system hardware break fix
• Willing to work in day, mid or night schedule depending on reginal assignment.

• Work remotely

Salary: USD 600 monthlyOriginally posted on Himalayas