Principal Product Manager (Strategic Account Interactions) - Security Solutions

📋 Description

• Own relationship between Elastic Security product org and strategic enterprise accounts.
• Manage enhancement requests across many enterprise customers simultaneously.
• Translate customer needs into a coherent product direction across multiple areas.
• Collaborate with Product, Sales, Customer Success, and Engineering to scale close customer
• Balance customer demands with broader company priorities to protect relationships.

🎯 Requirements

• 7–10 years in product management; 4+ years in B2B enterprise software.
• Experience with named strategic accounts; hyperscalers, MSSPs, or PubSec is a plus.
• Security domain knowledge: SIEM, SOAR, XDR or security operations platforms.
• Strong cross-functional leadership across Product, Sales, CS, Engineering, and Legal.
• Structured thinking, ability to turn customer patterns into roadmap, and executive storytelling.
• Comfort delivering difficult news to executives while maintaining relationships.

🎁 Benefits

• Competitive pay, comprehensive health coverage, and flexible locations/schedules.
• Generous vacation, donation matching, volunteer hours, and parental leave.
• Stock program eligibility and 401k with company matching.
• Remote-first culture with travel to strategic accounts up to 50% of the time.