Customer Service Executive
ExperianKuala LumpurFull TimeCustomer Support
Remotely
customer serviceai toolsmicrosoft excelmicrosoft outlookmicrosoft word
Job Description
📋 Description
- Handle customer enquiries across channels with accurate information
- Resolve issues and follow through on requests
- Recommend relevant products/services based on needs
- Work from the office as part of hub-based team
- Respond to calls/emails professionally and timely
- Verify identity and follow data-handling procedures
🎯 Requirements
- Diploma or equivalent in relevant fields
- 2+ years in customer services or related roles
- Proficient in MS Office (Word, Excel, Outlook)
- Strong English communications, both written and spoken
🎁 Benefits
- Hybrid work arrangement
- Competitive compensation and discretionary bonus