Retail Customer Service Manager
Entain plcRemotely
customer serviceretailcustomer experiencepaymentscash handlingsafer_gambling
Job Description
📋 Description
- Role: Retail Customer Service Manager in Entain shops
- Deliver outstanding customer service and drive standards daily
- Report to Shop Manager as part of the Shop team
- Handle customer transactions and demonstrate products
- Open or close the shop and work shifts
- Focus on Safer Gambling and customer satisfaction
🎯 Requirements
- 18+ years old to work in betting shops
- Customer-facing experience
- Confident with customers in person
- Familiar with cash handling and payments
🎁 Benefits
- Pension and ShareSave
- Discounts with retailers
- Healthcare and wellbeing support
- Development opportunities
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