Customer Service Agent- ATW

📋 Description

• Provide customer service for all customers, including scheduled or charter services.
• Handle inquiries, process transactions per company policy and procedures.
• Assist with tickets, baggage handling, seating, and boarding information.
• Respond to delayed or missing baggage and assist with customer accommodations as needed.
• Ensure compliance with FAA, Allegiant Air and airport regulations.

🎯 Requirements

• High School Diploma/GED or equivalent; minimum 1 year of customer service experience.
• Authorized to work in the US; pass a criminal background check.
• Flexible schedule including nights, weekends, holidays; able to work during irregular operations.
• Strong communication, computer skills, and ability to operate general office equipment.
• Trainee status until completion of curriculum; must be at least 18 with valid driver’s license.

🎁 Benefits

• Full Time Benefits: Profit Sharing, Medical/Dental/Vision/Life/Disability Insurance, 401K with
• Part Time Benefits: Profit Sharing, Medical Travel Reimbursement, Legal/Identity/Pet Insurance