Customer Success Manager

📋 Description

• Support growth and retention for DACH region
• Own a portfolio of strategic enterprise customers
• Guide customers through Nexthink’s DEX journey

🎯 Requirements

• 7+ years in SaaS Customer Success with large enterprises
• Proven DEX Methodology experience (people/process/tech/value)
• Strong business acumen and problem-solving
• Independent, entrepreneurial with good judgment
• Technical savvy and IT project lifecycle knowledge
• Excellent communication, fluent in English and German

🎁 Benefits

• Permanent contract with competitive package
• 100% remote work with occasional travel
• Flexible hours and extensive learning resources
• Generous caregiver leave and 24/7 accident insurance
• Volunteer days and referral bonuses