Remotely
customer successonboardingaccount managementsaasstakeholder managemententerpriseproduct feedback
Job Description
📋 Description
- You partner with our initial customers to drive product value
- You develop trusted advisor relationships with executive sponsors to ensure they are achieving full
- You partner cross-functionally to translate business needs and product requirements into new
- You will evolve and iterate on our customer onboarding strategy
- You work with internal teams and customers to drive adoption, engagement and growth
- You will help customers identify, quantify, and work toward transformational goals in partnership
🎯 Requirements
- You have 5+ years of account management, implementation, or sales experience in software/SaaS
- You have experience in explaining technical solutions, establishing goals, developing
- You have experience supporting deployments with large enterprise customers
- Process focused with strong problem-solving ability - always searching for a smarter, better way to
- You have experience building strong internal and external relationships, including with
- You are diplomatic, have tact and you are poised under pressure
🎁 Benefits
- Health plans
- 401(k) Plan with company match
- ESPP
- Matching donations
- Flexible time away plan
- Family leave programs