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Job Description
Role: Mental Health Practitioner - Children and Young People
Reports to: Team Manager
Location: Remote - Must be UK based
Full-time: 35 hours per week or 26 hours a week
*This position is fully remote and our working hours are between 12.00pm to 10pm weekdays and Saturday and Sunday 5.00pm to 10.00pm (dependent on rota)
Kooth’s mission is to remove the barriers that prevent people from accessing the mental health support they need. As the UK’s longest-established digital mental health provider, we create welcoming, accessible spaces where young people can access personalised, effective support in a safe and anonymous way.
Our culture is grounded in our values: Alongside You, Flexible, Compassionate, Committed, and Safe, which guide how we support young people, collaborate as a team, and create solutions that meet communities where they are.
Kooth has 25 years of experience building something rare in digital mental health: a service that people trust and systems rely on. Across the UK, approximately 60% of children and young people aged 10-25 access our services through their local area, our reach and clinical credibility are the bedrock of our value.
Our early-intervention approach empowers young people aged 10–25 to build resilience, access timely support, and lead fulfilling lives. Today, Kooth’s products are available to over 18 million people across the UK and US, connecting them with qualified practitioners and a range of wellbeing resources when they need support.
Soluna by Kooth is the next chapter in Kooth’s 25-year commitment to building mentally healthier populations. Soluna builds on the clinical approach, safeguarding standards, and commitment to meeting young people where they are that Kooth developed and refined over 20+ years of working in the UK.
You’ll be joining at an exciting time as we continue to grow our product-led strategy and expand access to digital mental health support through Soluna.
Role Objective
Offer digital online emotional wellbeing and mental health support and structured interventions to children and young people and adults
Split of the role
- Offering digital emotional wellbeing and mental health support and structured interventions to CYP - 40%
- Assessment and formulation through an online digital platform - 20%
- Clinical administration - 20%
- Attending clinical supervision and training - 10%
- Attending management supervision and meetings -10%
Main responsibilities:
Offering digital emotional wellbeing and mental health support and interventions to CYP
- Providing text-based online support and advice to children and young people in line with iThrive clinical model
- Assessing and management of the risks and needs of each service user you interact with.
- Appropriately signposting and completion of referrals as required
- Undertaking comprehensive assessment and formulation of wants and needs of CYP
- Providing short and mid-term support and interventions with physical, emotional and mental health issues and distress.
- Providing caseload support and interventions to those with complex mental health difficulties and/or risk support.
- Performing all duties in line with relevant compliance, legal requirements and internal policies with particular reference to children, young people and adult safeguarding and protection, and data protection legislation.
Assessment and formulation through an online digital platform
- Maintain accurate case notes and records using Kooth approved systems and processes.
- Liaise with other professionals/services either internally or externally around safeguarding issues and concerns.
- Performing all duties in line with relevant compliance, legal requirements and internal policies with particular reference to children, young people and adult safeguarding and protection, and data protection legislation.
- Maintain accurate information about shift duties and activity via the scheduling and rota system.
Attending clinical supervision and training
- Attend and effectively contribute to clinical supervision and other clinical support
- Commit to our mandatory in-house training and continuing professional development opportunities.
Attending management supervision and meetings
- Attend and effectively contribute to team meetings and other key organisational meetings.
- Attend and effectively contribute to management supervision to review clinical work and overall performance against agreed work schedules (KPIs)
Essential
- Degree in a relevant subject such as social care, mental health nursing, counselling, social work, psychology or equivalent professional qualification; or qualified by experience in previous work work roles with significant demonstrable professional training in Mental Health support and engaging people around emotional well-being or mental health difficulties
- Working knowledge and understanding of safeguarding adult and child protection policies and legislation.
Desirable
- Ongoing specialist training in Mental Health
- Suicide Prevention and Self-Harm Mitigation Training
- Safeguarding and risk management interventions training
- Training In Adult Safeguarding & Child Protection
Working Hours:
- We offer contracts 35 hours (full-time) or 26 hours (part-time)
- The service runs from 12pm to 10pm (Mon - Fri) and 6pm - 10pm (Sat - Sun), therefore all rota options will sit within our opening times and will include weekend working (Friday, Saturday, Sunday 5-10pm)
- Shifts consist of between 5 hour and up to 8 hour shifts.
Are you looking for a fulfilling career with attractive perks and a supportive work environment? Look no further! We’re excited to offer an incredible opportunity with a range of benefits that cater to your professional growth, well-being, and work-life balance.
- Competitive Salary: Dependant on experience, up to £27,972 per year.
- Generous Annual Leave: Enjoy 36 days of annual leave, including public holidays, providing you ample time to recharge and spend quality moments with your loved ones.
- Professional Development: Benefit from our yearly professional training programmes, tailored to your career aspirations and designed to enhance your skills and knowledge.
- Financial Security: Secure your financial future with our pension contributions and annual company share option awards, giving you a stake in the success of the company.
- Health and Well-being: Prioritize your health and well-being with our comprehensive AXA plan and access to an Employee Assistance Programme (EAP). The EAP offers 24⁄7 telephone mental health support and access to GP consultations, ensuring your mental and physical health are taken care of.
- Life Assurance: Gain peace of mind knowing that you’re covered with life assurance, providing up to four times your annual salary to your loved ones in the unfortunate event of your passing.
- Flexible Working: Embrace the flexibility of remote working, allowing you to create a work-life balance that suits your needs and maximizes your productivity.
- Lifestyle Benefits: Take advantage of our Incapacity Income Protection to safeguard your financial stability in case of unforeseen circumstances.
- Clinical Supervision and in-house clinical support: All all paid for and monthly
If you’re seeking a stimulating career where your well-being, growth, and contributions are valued, we invite you to apply and become a part of our dynamic and supportive team. Join us as we strive for success together!
At Kooth, we are committed to fostering an inclusive and diverse workplace that values and embraces the unique contributions of every individual. We believe in equal opportunities for all, regardless of race, colour, religion, gender, gender identity or expression or sexual orientation.
Our dedication to creating a fair and unbiased environment is reflected in all aspects of our recruitment, hiring, and employment practices. We strive to provide a work environment that is free from discrimination, where every employee is treated with respect and dignity.
Request for Reasonable Adjustments:
We are dedicated to providing reasonable adjustments to applicants and employees with disabilities or individuals who require accommodations to participate in the application process, interviews, or job-related tasks. If you require any reasonable adjustments to ensure your equal participation in our recruitment process, please inform our Human Resources team.
Your openness will allow us to work together to provide appropriate accommodations and ensure a fair and accessible application and employment experience for everyone.
Kooth plc is committed to our responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults . We are committed to recruiting candidates who share this commitment to safeguarding, and therefore we apply robust recruitment and selection procedures to ensure that the people selected are right for the job, and that all candidates are appropriately screened prior to appointment. This will include an enhanced DBS, contact our Human Resources team.
