Emburse Solution Advisor (ESA) - Extended Services

📋 Description

• Manage portfolio of ESA customers as trusted advisor.
• Understand customer configuration and business requirements.
• Consult on product capabilities and best practices.
• Handle config changes and small to large projects to delivery.
• Translate requirements into product/config solutions.
• Provide guidance to optimize Emburse usage and value.

🎯 Requirements

• Customer-facing technical/SaaS experience.
• Experience with configurable software/workflow solutions.
• Strong communication and stakeholder management.
• Ability to manage multiple priorities and projects.
• Knowledge of accounting systems or Emburse familiarity is a plus.
• SQL knowledge and Jira/Confluence/Zendesk familiarity encouraged.

🎁 Benefits

• Role located in Toronto with hybrid work model.
• Professional development and continuous product knowledge.
• Collaboration with cross-functional teams.