North AmericaFull TimeCustomer Support
Remotely
cybersecuritysaasmdmapple business managerapple ecosystemit workflows
Job Description
📋 Description
- Own and manage a portfolio of high-value strategic education accounts.
- Drive adoption, retention, and success metrics across the Jamf product suite.
- Collaborate with executives to align goals and metrics and build strategic plans.
- Advocate for customer needs cross-functionally and maintain executive relationships.
- Lead business reviews and track progress toward value realization.
- Promote best practices and Apple/Jamf deployment strategies to maximize value.
🎯 Requirements
- 5+ years in Customer Success or Account Management in SaaS.
- Proven experience managing strategic educational accounts with global scope.
- Expertise in Apple ecosystems and enterprise IT workflows.
- Experience in IT, cybersecurity, or endpoint management (preferred).
- Technical acumen in MDM, Apple Business Manager, or security frameworks (preferred).
🎁 Benefits
- Named a 2025 Best Companies to Work For by U.S. News.
- Awards for Gen Z and workplace excellence across publications.
- Comprehensive training and multiple career paths.
- Supportive, inclusive culture with the #OneJamf mindset.
- Pay transparency with ranges and location-based compensation.
