Retail Customer Service Manager

📋 Description

• Deliver outstanding customer service in Ladbrokes & Coral shops.
• Support safe gambling and responsible betting behavior.
• Handle cash transactions and operate betting terminals.
• Contribute to shop standards and daily operations.
• Work with Shop Manager to serve customers and drive repeat visits.

🎯 Requirements

• 18+ years old to work in betting shops.
• Experience in customer-facing roles.
• Confidence dealing with customers in person.
• Familiarity with cash handling and payments.

🎁 Benefits

• Overtime if available
• Pension and ShareSave
• Discounts with retailers
• Healthcare and wellbeing support
• Development opportunities