Retail Customer Service

📋 Description

• Deliver outstanding customer service in a Ladbrokes & Coral betting shop.
• Assist customers with bets, explain products and terminals.
• Handle cash transactions and maintain shop standards.
• Adhere to safer gambling practices and respond to concerns empathetically.
• Work a 30-hour weekly rota with varied opening/closing shifts.

🎯 Requirements

• 18+ years old to work in betting shops.
• Previous customer-facing experience.
• Confident with in-person customer interactions.
• Familiar with cash handling and payments.

🎁 Benefits

• Overtime available subject to need.
• Pension and ShareSave.
• Retail discounts and healthcare support.
• Development opportunities and inclusive culture.