AI Consultant (Vancouver)
GliaVancouverFull TimeCustomer Support
Remotely
customer successllmprompt engineeringnlpgenerative aisaasaiuml
Job Description
📋 Description
- Drive customer adoption, usage, and renewal of Glia's AI features
- Develop and execute training initiatives for client teams
- Enable end users to adopt Glia's AI features
- Implement AI products on time and on budget
- Ensure customers achieve the desired business impact
- Establish credibility as an AI subject matter expert
🎯 Requirements
- Bachelor's Degree or higher, STEM preferred
- 3+ years in SaaS software environments
- 3+ years in Customer Success/Consulting or similar
- Understanding of AI, LLMs, Generative AI
- Strong collaboration across Sales, Product, CS, and Development
- Excellent communication to explain AI concepts to non-technical stakeholders