Department Manager
H&M GroupRemotely
team leadershipcustomer experienceinventory managementretail managementvisual merchandisingstore operationsforecastingsales planningbusiness & management
Job Description
📋 Description
- Lead your store department to deliver an outstanding customer experience with strong operational
- Analyse sales performance to identify commercial opportunities and set plans to optimize results
- Manage team planning, scheduling, and opening/closing routines
- Recruit, onboard, and develop your team while fostering an inclusive, collaborative culture
- Stay updated on fashion trends, customer preferences, and competitors to maintain a competitive edge
- Represent the brand positively in all customer interactions
🎯 Requirements
- Experience in retail management and operations
- Strong leadership and coaching skills, aligned with company values
- Expertise in sales planning, analysis, and reporting using customer-centric tools
- Analytical, decisive, and achievement-oriented with ability to handle numbers
- Excellent communication, creativity, and curiosity
- Interest in fashion trends and commerciality to drive sales
🎁 Benefits
- Attractive benefits with opportunities for development globally
- Inclusive, values-driven workplace with a focus on wellbeing
- Employee discount and a supportive global talent community
- Work-life balance with 5-day work week
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