Consultant - Associate - Tier 1 Technical Support Consultant

📋 Description

• Customer Experience & Technical Support Advisor for German-speaking customers
• Provide support via phone and email in German and English
• Assist with product setup and troubleshooting
• Resolve connectivity and basic technical issues
• Deliver outstanding customer experience on every interaction

🎯 Requirements

• German proficiency at B2/ B2H level
• English proficiency at C1 level
• Excellent communication and customer service skills
• Interest in technology and consumer electronics
• Basic knowledge of Wi-Fi, mobile devices, or connectivity is an advantage
• Positive attitude and willingness to learn

🎁 Benefits

• Permanent employment contract
• Fully paid training
• 21 days of paid annual leave
• Health and life insurance
• Meal vouchers and company-paid lunch
• Employer-sponsored professional certifications and career progression