Customer Success Intern
PayoneerShenzhenInternshipCustomer Support
Remotely
excelcustomer successonboardinggoogle workspacemicrosoft officepowerpointsheetsslides
Job Description
📋 Description
- Assist CSMs in facilitating offline workshops, salons, events, etc.
- Support internal escalating technical issues when needed.
- Assist in tracking upcoming outreach campaigns.
- Prepare business review (QBR) materials, and note-taking.
- Support creation of customer success collateral: playbooks, guides, and best practice documentation.
🎯 Requirements
- Pursuing Bachelor’s degree in Business Administration, Marketing, Communications, International
- Excellent organizational skills and a keen eye for detail.
- Strong written and verbal communication skills in English. Cross-cultural sensitivity
- Basic proficiency in Microsoft Office/Google Workspace (especially Excel/Sheets and
- Proactive, can-do attitude; willingness to take on administrative tasks to support the team.
- Interest in sales, technology, and international business; curiosity to learn.
🎁 Benefits
- Learn in a customer-centric environment with exposure to growth and sales collaboration.
- Hands-on experience across onboarding, adoption, retention, and expansion in customer lifecycle.